Terms and conditions of Sale

Your Order

Once you place your order, a representative of Francis Furniture will contact you by phone or email to arrange a delivery and setup time. In the rare instance you are not satisfied with your purchase, see our 30 Day Return Policy below.

Note: FREE in-store Pick Up is available to customers in Ohio and Indiana. FREE Delivery is available to customers living in our standard delivery zones listed below. If you live outside this area, call the closest Francis Furniture location to see if other arrangements can be made.

"Rest Assured" 30 Night Sleep Guarantee

Francis Furniture's "Rest Assured" 30 Night Sleep Guarantee is created for those rare instances when the bed you have selected is not the correct comfort for your optimum restful sleep.

1. You must keep the bed in your home for a minimum of 15 nights before you can exchange it for another mattress. Understand that your body needs this time to adjust to the new support provided by your new mattress.. In most cases, your body has spent years on a bad mattress and needs time to adjust to the new comfort.

2. You can return for exchange the Mattress only. The foundation or power base are non-returnable items.

3. Any stain of any nature and size on the bed will automatically make the warranty and "Rest Assured" 30 Night Sleep Guarantee null and void.

4. Francis Furniture will charge $45 to exchange your mattress with a different model.

5. This is NOT A MONEY BACK GUARANTEE. You may return the bed in exchange for another mattress of equal to or greater value. If the re-selected mattress has lower retail value, we will issue an in-store credit for the difference. Additionally, if the re-selected mattress has a higher retail value, you will be responsible for the difference in price.

6. This is a ONE TIME ONLY Sleep Trial. Once you have exercised your exchange, this agreement has been fulfilled and cannot be implemented again.

Francis Furniture Online Sleep Center FREE Delivery Zone

Francis Furniture will deliver and setup your Online Sleep Center purchase for FREE to the Ohio and Indiana Counties below. If you live outside this area, call the closest Francis Furniture location to see if other arrangements can be made. 

Ohio Counties - Auglaize, Champagne, Darke, Logan, Mercer, Miami, Montgomery, Preble, and Shelby.

Indiana Counties - Randolph