Our Commitment to Your Privacy
The information we collect, which includes name, address, telephone number, email address and, when necessary, credit card information, is collected when you do one of the following:
We keep your personal data, as well as your order
history within a secure internal database. This information can then be
combined with information that is available for public use that we may
receive from outside sources that are compliant with the Direct
Marketing Association’s privacy standards.
Cookies and Pixel Tags create "clickstream" data that
allows us to gather information relating to how our visitors navigate
Use of Information Collected
To give you the best shopping experience possible, we collect your personal information in order to ensure accurate and efficient services such as:
No Information is Shared with Others
We will by no means sell or share your information with any outside organizations for commercial or marketing purposes.
Subscribing or Un-Subscribing
Your decision to receive or stop receiving information from us is your own. Should you decide against receiving catalogs, newsletters or other promotions from us or have specific requests regarding the information we send you, please contact us directly at the address, phone number or email address listed above. Be sure to provide us with the name, address and any other information you have provided that can be found on your email or a mailing label from a flyer or catalog. Once we have identified you in our system we will proceed to make the necessary adjustments in compliance with your request. Because many mailings are sent out in advance, you may receive one or two added subscriptions in the interim of your cancellation. If you find you find you continue to receive information from us you have requested for cancellation, please contact us immediately and we will take care of the problem.
Cookies are small files of data that are stored in the web browser of your personal computer and allow you to place an order online via our website. They also make it possible for us to personalize and accent your online experience, creating more relevant information for you. Cookies help us to:
Pixel tags are tiny graphic images that distinguish for us what areas of the site you have visited, while measuring search results and their effectiveness. They also make email messages readable by allowing us to send them to you in a format that translates on your home computer, and alerts us when you have received our message. We may develop contracts with outside companies who specialize in using cookies and multiple online tools including pixel tags to analyze different marketing efforts for us. These companies are prohibited by contract to share any information received with anyone other than us.
We request your email address when placing an order or signing up for any company promotions. Under no circumstances will you receive unsolicited junk mail from us at any time. Email confirmations, newsletters and other online promotions will be sent to you only when necessary or after you have subscribed to receive such information.
Links to Other Sites
You may find links to other sites on our website for companies we think you may be interested in. These companies are independent organizations who have their own set of privacy policies. We encourage you to review them for a safe and secure online experience.
Updating or Reviewing Your Information
You can contact our Customer Service Representatives to make any changes to your personal information that has been kept on account with us.
Privacy of Children on Our Web Site
Our site has been developed for children 13 and over. We do not collect information from children who visit our site. Check your parental settings on your computer if you are afraid your child may be visiting sites inappropriate for their age.
Francis Furniture is not just another furniture store. For over 75 years, the owners and employees of Francis Furniture have dedicated their lives to the principles of selling quality merchandise at the lowest possible prices. If you are building or remodeling your home, decorating a room, or just looking for a sofa, chair, recliner, table, entertainment center, dining set, bedroom suite, desk, or mattress, visit one of our five locations in Troy, Sidney, Greenville, Celina, or Van Wert, Ohio. At Francis Furniture, you will find beautiful showrooms full of beautiful furniture with great people to make your shopping experience as enjoyable as possible. We hope to see you soon.
Our Website - You have visited our website and on-line store at www.francisfurniture.net. Our goal is to let you experience and shop our stores from the comfort of your home. Use our website to help find that perfect piece of furniture or bedding then visit one of our stores. We believe shopping for furniture and bedding is still a tactile experience. You need to see, touch, sit, or lay on it in order to select that perfect piece to fit your individual style and comfort requirements. In the mean time, if you have any questions, contact one of our knowledgeable associates. They are always glad to help.
Online Pricing - Many items on our website do not have pricing. Most manufacturers prevent us from quoting prices online or by email. If you have a question on a product, please contact us at one of our stores for assistance. Any of our friendly and knowledgeable associates will be glad to assist you.
Information Accuracy - We have taken great care to provide you with information that is accurate. If you find an error, please notify us so we can correct it. We work very hard to provide accurate information. However, due to human error and the automated nature of the internet, content may sometimes have errors. We apologize if this causes an inconvenience. If you would like to confirm pricing or other details, contact us or visit one of our stores.
Locations We Serve - Our stores service Western Ohio and Eastern Indiana including the communities of Dayton, Miamisburg, Centerville, Brookville, Huber Heights, Fairborn, Enon, Phillipsburg, Vandalia, Tipp City, Troy, Piqua, Covington, Sidney, Greenville, Ft. Loramie, New Bremen, Minster, Anna, Botkins, New Carlisle, Springfield, Celina, Urban, Bellefontaine, Englewood, Kettering, Bradford, Celina, Van Wert, St. Henry, Coldwater, Defiance, Lima, Paulding, Delphos, Columbus Grove, Convoy, and Wapakoneta in Ohio and Decatur, Berne, Portland, and New Haven in Indiana. Please note that we do not deliver outside this local area at this time.